Terms of service

TERMS OF SERVICE

1. About us
This website is operated by SIKORA HOLDINGS LIMITED (Company No. 16325280).
Registered address: 30/34 North Street, Hailsham, East Sussex, United Kingdom, BN27 1DW.
Contact: contact@joyjungle.co.uk | +44 7401 569228.

2. Using our website
By using this website and/or placing an order, you agree to these Terms. You must provide accurate details when ordering.

3. Orders
An order is accepted when you receive an order confirmation. If we cannot supply an item (stock issue, listing error, pricing mistake, or suspected fraud), we may cancel the order and refund any payment made.

4. Prices
All prices are shown in GBP unless stated otherwise. Delivery charges are shown at checkout. We may update prices and product information at any time.

5. Payments
We accept payment methods shown at checkout. If Cash on Delivery (COD) is offered, you agree to pay the full order amount upon delivery in accordance with the COD instructions shown at checkout.

6. Delivery
Delivery options, pricing, and estimated timeframes are shown at checkout and described in our Shipping Policy. You are responsible for providing a correct delivery address and ensuring someone is available to receive the delivery.

7. Risk and ownership
Risk passes to you when the goods are delivered to the address you provided. Ownership passes once we have received full payment.

8. Returns and refunds
Returns and refunds are governed by our Return & Refund Policy.

9. Product assembly and safe use
Some products require assembly. Please follow the provided instructions and basic safety guidance. We are not responsible for damage or injury caused by improper assembly, misuse, or failure to supervise children.

10. Limitation of liability
Nothing in these Terms limits liability where it would be unlawful to do so. Otherwise, we are not liable for indirect losses or damages arising from use of the products or website.

11. Intellectual property
All content on this website (text, graphics, design) is protected and may not be copied or used without written permission.

12. Governing law
These Terms are governed by the laws of England and Wales. Any disputes will be handled by the courts of England and Wales.